The bank is ushering in to the new area of technology. We are delighted to introduce SMS Banking to all our customers. There are two types of services available namely SMS PUSH Alerts and SMS PULL Alerts.
The eligible Push Alert services are as follows,
Any customer (resident / non-resident) who has a SB / CA / CC / OD account (in his individual capacity) in our bank is eligible for this service. The customer can also include his joint account even if the mode of operation is “Either or Survivor” or “Former or Survivor”. In the former case, all the joint account holders have to sign the registration form and the alerts will be sent to their registered Mobile number and in the latter case, the all the account holders have to sign the registration form and the alerts will be sent to the former’s mobile number only.
SMS Banking facilities are also offered to the Karta (HUF), Partnership as well as Limited Company account holders also who are maintaining Current / Overdraft / Cash Credit accounts.
Customers have to submit the application form (as enclosed in the annexure) by giving their mobile number, account number and alert details. The customer has the option to choose or not to choose the different alerts available.
Customer will receive the alerts only in the mobile number, which he has registered with our bank. Moreover the sensitive information such as account number is not sent as a whole. But only the last six digits and account type will be sent to the customer.
The customer can receive his account balance and transactions only when the request is received from the mobile phone number registered with us and duly authenticated by the 4 digit Code Number, which will be provided when PULL Alert services are introduced. The mobile phone number and the Code number from which the service is accessed will serve as a User ID and password for authentication. The Code number has therefore to be kept confidential.
