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Retail Single User

TMB provides various internet banking facilities that help and ease the banking experience of the prestigious account holders. At TMB, we believe in providing best banking services at your comfort. One of the best way is offering our customers for internet banking facility and it allows to do most of the banking process online at ease. Below are some of the internet banking features & services. Go through the Internet Banking features that make internet banking services easy and understandable.

 

View account summaries:

  • Now it is easier than ever as you can simply view the summaries of all your TMB accounts (Deposits, Loans and Operative Accounts) from your comfort in a single login.

Generate account statements :

  • Net banking is also used to view your accounts statements and also able to download the same.

Transaction History :

  • Transaction History which is more detailed than your account summaries.

View All Transactions / Scheduled Transactions

To view the transactions done through Internet Banking both online and scheduled transactions.

You can transfer funds online in the following ways

Self Account Transfer / Third Party Transfer :

  • This option allows the user to initiate a funds transfer transaction. The frequency of transfers can be single time or recurring. In recurring transactions, the user has to specify number of installments and frequency. Here the transfer is between the TMB accounts.

External Funds Transfer (NEFT / RTGS) :

  • This option allows the user to create funds transfer to the customers belonging to other banks through RTGS and NEFT

IMPS:

  • This option allows the user to create funds transfer to the customers belonging to other banks through IMPS – Instant Transfer
  • You can able to do all type online transactions like Recharges, Pay bills, Insurance Premium Payments, Online Tax payments, TNEB payments, Bharat Bill Payments etc
  • Recharges – Mobile, DTH, Datacard
  • Pay Bills – Post paid mobile / telephone bill payments, Electricity Payments, Gas bill payments, etc
  • Insurance Premium payments – All leading insurance premium payments can be made through online
  • Online Tax Payments – ITNS 280,281,282,283 can be made through online.
  • TNEB Payments – Tamilnadu electricity bill payments can be made
  • Bharat Bill Payments – Bharat Bill payments can be made online.

Customers can give the following requests through both Online / Offline

Offline Requests :

  • Cheque Book Request
  • Statement Request

Online Requests :

  • Opening of Deposit accounts
  • Closing of Deposit accounts
  • TMB Credit Card Bill payment
  • Prepaid Card Topup
  • TNMB HT Payments

Who is eligible for the internet banking ?

  • Internet banking service is available to all account holders having the operative accounts like Savings and, Current account holders and also the overdraft and CC customers. NRI customers is also eligible for Internet Banking.

How do I register for Internet Banking ?

  • You can register for Internet Banking through your base branch by filling up the internet banking registration form. Individual customers can register through Online also.

What are all the services used in Internet banking ?

  • Account Details: You can view your bank account details, account balance, download statements. You can also view your Deposits & Loan account details at one place
  • Fund Transfer :Transfer funds to your own account, other branch accounts and other bank accounts
  • Request Services: You can place requests for Cheque book, statement etc.
  • Value Added Services: Pay utility bills, Recharge mobile, pay credit card bills, register for e-statement etc.

After how many wrong attempts my internet banking will get locked ?

  • Internet banking access is locked only if there are 3 incorrect attempts while entering login password or 3 incorrect attempts when answering security questions.

Why do I get logged out from my internet banking session abruptly ?

  • You used Back/Forward/Refresh button of your browser.
  • You clicked twice on any options/buttons.
  • There was no activity in the browser window for a long time.
  • You tried to access Internet Banking page from a saved or static page

What are the benefits of using Internet Banking ?

  • Dashboard view of all your banking services like your accounts, deposits, loans etc.
  • See your recent transactions.
  • Create instant FD's & RD's.
  • Make online payments for utility bills
  • Recharge your mobile, data card, DTH
  • Shop on various websites and pay using internet banking.
  • Request for Chequebook, statement etc

What do I do if I forget my password ?

  • You can generate your Internet Banking password online in case you have forgotten it. You will need to provide your answers for your security questions. If you do not know the answers for the same, then send a mail to econnect@tmbank.in to reset the password and send it through speed post.

What can I do if I forget my userid ?

  • You can retrieve your userid by providing your account details followed by authenticated OTP.

Can I change my UserID allotted ?

  • Yes, you can change your USERID allotted after login into Internet Banking.

Are there any charges for funds transfer ?

  • No, there is no charges for any types of funds transfer in Internet Banking.

Whether beneficiary addition is required for funds transfer ?

  • Yes, beneficiary addition is required for all types of funds transfer (ie) Third Party, NEFT/RTGS and IMPS

What is the cooling period for beneficiary registration ?

  • The cooling period for beneficiary registration is 6 hours.

Is my net banking being active if I was not logged in for a long period ?

  • No, your Internet Banking is expired if you are not logged in continuously for 180 days.

When is my scheduled payment processed ?

  • Your scheduled payment is processed in the morning 08:15 Hrs. of the specified scheduled dates.

Can I cancel a scheduled payment ?

  • Yes, you can cancel the scheduled payment. The option is available under View One Time Schedule / Recurring instructions.