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Policies & Disclosures

our statutory polices and disclosures

Citizen Charter

We at Tamilnad Mercantile Bank Ltd always endeavour to make your banking with us a pleasant experience. We have a strong belief that a satisfied customer is our ambassador in developing our business. In order to become more…

Compensation Policy

our compensation policy for individual…

We at Tamilnad Mercantile Bank Ltd always endeavour to make your banking with us a pleasant experience. While every effort is taken to satisfy the customers within the banking framework, we hereby present a draft policy on…

Security Repossess Policy

learn more about security repossession…

This document explicitly states the model code for Recovery of Loan Dues and Repossession of Security. This is a non-statutory code issued on voluntary basis. This model code will apply to Tamilnad Mercantile Bank Ltd. from…

Grievance Redressal…

our policy towards grievances redressal

In the present scenario of competitive banking, excellence in customer service is most important tool for sustained business growth. Customer complaints are part of the business life of any corporate entity. This is more so…

Deposits Policy

find out about our deposits policy

This deposits policy document on deposit accounts outlines the guiding principles in respect of formulation of various deposit products offered by the Tamilnad Mercantile Bank Ltd and terms and conditions governing the…

Fair Practises Code

learn more about our fair practises code

In order to set out Fair Lending Practices in a transparent manner, Tamilnad Mercantile Bank Ltd has decided on the standard rules governing the Standard Lenders’s Fair Practices Code Framework for the benefit of all…

Bankings Codes &…

learn more about our banking code and…

This is a voluntary Code, which sets minimum standards of banking practices for banks to follow when they are dealing with individual. It provides protection to you and customers explains how banks are expected to deal with…

Basel Disclosures

learn more our basel disclosure norms

Basel II & III is the second & third of the Basel Accords, which are recommendations on banking laws and regulations issued by the Basel Committee on Banking Supervision. Our bank follows the International Basel…

Banking Ombudsman

learn more about banking ombudsman

The Scheme is introduced with the object of enabling resolution of complaints relating to the services rendered by all the banks and to facilitate the satisfaction or settlement of such complaints in a just and fair…

Cheque Collection Policy

find out about our cheque collection…

This collection policy of the Bank (Amended 2010) is a reflection of our bank#8217;s on-going efforts to provide better service to our customers and set higher standards for performance. The policy is based on principles of…

Processing Charges

competitive proposal processing charges…

TMB charges a very low fee for proposal processing. Learn more about the complete schedule of proposal processing charges. Find below the complete table showing the various proposal processing charges chargeable by the bank…

Service Charges

our schedule of low service charges

TMB presents one of the most comprehensive and complete schedule of service charges among the peers online. All the mentioned schedule of charges are exclusive of any taxes as stipulated by the Government of India from time…

Credit Card Policy

our policy governing the credit card…

The General Credit Card is sort of rollover overdraft loan facility where in no specific purpose / end use is insisted. Repayment can be made within 12 months. Find here the rules governing the Credit Card Services provided…

KYC Guidelines

our comprehensive know your customer…

The objective of KYC guidelines is to prevent our Bank from being used, intentionally or unintentionally, by criminal elements for money laundering activities. KYC procedures also enable branches to know / understand their…

SEBI Guidelines

guidelines published as per sebi mandate

Our bank is a member of National Securities Depository Ltd. and is offering demat account services in association with NSDL. Find here the important Circulars issued by SEBI for our customers in relation with our NSDL…

RBI Notice / Guidelines

click here to see rbi links / alerts /…

Reserve Bank of India is the central banking institute and banking regulator in India. The complete banking eco-system is very well regulated and all banking institutes including TMB adhere to the rules and norms framed from…

Privacy Policy

click here to see our privacy policy

In the course of using this website or availing the products and services vide the online application forms and questionnaires, Tamilnad Mercantile Bank Ltd and its Affiliates may become privy to the personal information of…

Disclaimer & Terms…

our disclaimer and terms of use policy

All material provided in this site are for the purpose of information only. While all efforts have been taken to ensure accuracy of the information, anyone who acts on the basis of the information provided will have to…

Debt Recovery is an inevitable part of every financial institution and we are no exception. Our authorized debt recovery agents (and their associates) for any overdue / pending debt recoveries is listed here.

PMRY Subsidy

know about the beneficiaries of PMRI…

Find here the Complete List of Beneficiaries for whom the PMRY Subsidy Claim (1st Instalment) is lodged with the Reserve Bank of India.

MSME Portal

know all details about our services for…

TMB is a MSME friendly bank and looks forward to nurturing the needs and growth aspirations of MSME Entrepreneurs. We have below the complete details of solutions for MSME sector provided by the bank.

Continuity Banking…

know alternate channels of handling…

This document lists the alternate modes for Continuity of Banking Services for Handling Government Business during Calamity, Strike or other Disruptions at Bank Branch.

Protected Disclosure…

our policy of protected disclosures by…

This document lists the policies governing the protected disclosures scheme as provided by the bank to whistle blowers. This policy has been drafted by the Vigilance Department of the bank to help retain and guard the high…

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Policies & Disclosures

our statutory polices and disclosures

Citizen Charter

Compensation Policy

Security Repossess Policy

Grievance Redressal…

Deposits Policy

Fair Practises Code

Bankings Codes &…

Basel Disclosures

Banking Ombudsman

Cheque Collection Policy

Processing Charges

Service Charges

Credit Card Policy

KYC Guidelines

SEBI Guidelines

RBI Notice / Guidelines

Privacy Policy

Disclaimer & Terms…

Privacy Policy

Disclaimer & Terms…

Recovery Agency

PMRY Subsidy

MSME Portal

Continuity Banking…

Protected Disclosure…