Fair Practices Code

learn more about our fair practices code
Fair Practices Code

In order to set out Fair Lending Practices in a transparent manner, Tamilnad Mercantile Bank Ltd has decided on the standard rules governing the Standard Lenders’s Fair Practices Code Framework for the benefit of all our customers.

Information published in the Document:

  • Applications for loans and their processing.
  • Loan appraisal and terms / conditions.
  • Disbursement of Loans including changes in terms and conditions.
  • Post disbursement supervision.
  • General Information.
  • Grievance Redressal Mechanism.

Click to Download the Fair Practices Code for Lenders (Format: Adobe "PDF" Document) for your reference and printing.