Tamilnad Mercantile Bank Ltd., is having the record as the first private sector bank in India to introduce massive computerization for branch level operations. The bank adopted modernization, as early in the year 1983. Today all 509 branches are computerized which include small rural branches too. New branches are being opened with full mechanization. The bank is embarking on a scheme of Total Branch Automation in technological partnership with M/s. Infosys Technologies Ltd., Bangalore, India’s leading software company and a global technology leader. With the above partnership, the earlier decentralized branch automation system got replaced with “FINACLE” the core e-banking platform from M/s. Infosys Technologies Ltd., integrating the operations of all the branches. The bank is the pioneer in introducing issuance of computerized drafts to its customers. Computerization has enabled the bank to render much better and satisfied service to its customers. The Bank has launched Debit Card from Nov 11, 2003.
The bank has implemented new technologies like internet banking, mobile banking. As a part of this effort, the Bank has taken steps to embark on a scheme of Total Branch Automation with a centralised Data-Base System to integrate all branches and thereby provide better service to its customers. Plans to implement new technologies like Cyber banking are on the unveil to enable the customers of our Bank to have access to their accounts from their business spot itself.
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